Oakley Police Department Records Bureau

Contact

Records and Lobby Hours:

Monday – Friday 8:30am – 05:00pm

Closed Holidays

Location:

Oakley Police Department – Records Bureau
3231 Main Street
Oakley, CA 94561

Records Bureau Services

Our Records Bureau is staffed by a team of highly experienced Police Records Assistants and managed by  a Police Records Supervisor. The Records Bureau is responsible for all reports that are generated by the City of Oakley Police Department. It is the repository, retrieval and records management center for all official incidents reports for the department. Access to all records information is governed by local, state, and federal laws.  The Division processes all warrants, traffic citations, subpoenas, requests for information including California Public Records Act requests, record seals, purging and document management, background checks, clearance letters, detention only certificates, data entry into local, state, and federal systems, and reporting of Uniform Crime Reporting statistics to the Department of Justice.

The Police Department front counter is open to assist the public Monday through Friday from 8:30 am to 5:00 pm.  The Police Department front counter is closed in observance of City of Oakley holidays.  

The Records Bureau provides the following services to the public: 

Services
Stored Vehicle Releases$100
Local Criminal History Check – Resident$15
Local Criminal History Check – Non-resident$42
Crime Reports or Accident Reports
(no fee for victims)
$12
Repossession Receipt$20
ABC Permit Letter$50
Photos or Videos$25
48-Hour Parking Permit$0
All services must be paid in cash

Request a Police Report, Accident Report, or Public Records

You may request reports via our public records portal, via fax at (925) 625-8857, by emailing records@ci.oakley.ca.us or in person during our normal business hours. 

Please call the records unit at (925) 625-8855 to verify the report is complete.

Records staff will contact you to advise you of the fees for this service. Requests will not be mailed unless all fees have been paid in advance. Per Government Code Section § 7922.535, Records has (10) days to respond to any records request. 

Please note: Victims of crimes, their legal representative, or their insurance carriers are entitled to receive a copy of a crime report; refer Government Code § 7923.600-7923.625. If you were involved in a crime but you are not the victim, contact our office to learn how and when these documents can be obtained.

Cases involving persons under 18

Reports with information relating to people who were 17 or younger when the incident occurred require additional documentation. 

You must visit the police department records bureau in person and complete a “Request for Release of Juvenile Case Information.” A Juvenile Court Judge will then determine whether to release the report. This process generally takes about two weeks.

Vehicle Release

Requirements

Citizens who have had their vehicles stored or impounded by the Oakley Police Department must appear in person to have that vehicle released. Registered owners must show a valid Driver’s License, and must have current registration or a DMV issued moving permit when applicable.

Fee

Prior to the release of your vehicle, you must pay an administrative fee of $100 to the city. This fee must be paid in cash. No credit, debit, or personal checks are accepted.

Once you have paid the administrative fee, you will be provided with a release form which must be presented to the towing company prior to release of your vehicle. The administrative fee must be paid, in person, in our lobby.

The lobby is open during our normal business hours, Monday through Friday, 8:30am – 5:00pm.

Tow Hearing

In accordance with the provisions of CVC §22852, if you are notified that your vehicle has been stored you have the right to request a hearing to determine the validity of this storage. Your request for a hearing must be received within 10 days from the date of the notice of storage. You may request a hearing by phone or in person at our Police Department lobby. 

Hearing Officer

A hearing officer is available Monday through Friday, 08:30am – 5:00pm., excluding holidays. Hearings can be held by telephone or, if necessary, in person.

If you request a hearing, it will be conducted within 48 hours of your request, excluding weekends and holidays. If the registered legal owner fails to request or respond to a hearing, this shall satisfy the post-storage validity hearing requirements of California Vehicle Code §22852.

Registration Appointments

Sex, arson, drug, and gang registrants must contact the Oakley Police Department at (925) 625-8855 to schedule an appointment. Appointments are held every Wednesday between the hours of 8:30am – Noon. Any questions related to registrations can be sent to opdreg@ci.oakley.ca.us